I used a voice over practice script that follows:
HERE ARE SOME QUICK AND EASY STEPS TO PROVIDE GREAT CUSTOMER SERVICE AT WORK:
Step 1 : Start with a smile: Smiling immediately puts the customer at ease and signals that you are ready and able to help.
Step 2: Treat customers with empathy & understanding: Customers want to know that you understand their situation and their special circumstances.
Step 3: Respond promptly & accurately: Let customers know when they can expect results. Always do the job right the first time.
Step 4: Be reliable: Show your customers that you can deliver their requested goods or services on time.
Step 1 : Start with a smile: Smiling immediately puts the customer at ease and signals that you are ready and able to help.
Step 2: Treat customers with empathy & understanding: Customers want to know that you understand their situation and their special circumstances.
Step 3: Respond promptly & accurately: Let customers know when they can expect results. Always do the job right the first time.
Step 4: Be reliable: Show your customers that you can deliver their requested goods or services on time.